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CUSTOMER SERVICE SPECIALIST - Detroit, MI

Quick Facts
Company Name:Wayne County Government
Location:Detroit, MI
Employment Type:Full Time
Pay:$31,138 - Salary
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Description

DESCRIPTION OF MAJOR JOB DUTIES

 

Customer Service Specialists perform highly difficult, complex and responsible office work. In the Treasurer's Office, typical duties and responsibilities may include: handling complex contact work by providing excellent customer service in all aspects of tax-related needs to the general public; performing cashiering duties; reviewing and processing documents and tax-related payments for completeness, accuracy and conformance with required office practices of the Wayne County Treasurer's Office and other duties as assigned.

In the County Clerk's Office, typical duties and responsibilities may include: accepting receipts, fees and payments from customers; issuing receipts and entering transactions and supporting data into the cash register; distributing and reviewing assignments of subordinates; maintaining statistics relative to work received and completed; entering entry of court orders, judgments and proceedings into the Court Case Management System and other duties as assigned.

 

QUALIFICATIONS

Candidates must possess at least 3 years of clerical experience and 1 year of cashiering experience.

 

*A multiple choice exam will be given to qualified candidates

 

 

Wayne County is an equal opportunity employer.

 



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