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Service Desk Analyst - Waterford Twp, MI

Quick Facts
Company Name:Global Information Technology
Location:Waterford Twp, MI
Employment Type:Full Time
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Description

ATL - 31 - Service Desk Analyst.

Waterford, Michigan, United States,48330

Job description

Service Desk Analyst.

  • Assists user community with the documentation and resolution of requests for service that originate (via phone and online) with the Oakland County IT Service Desk.
  • Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution.
  • Additional Service Center responsibilities duties as required.
  • The assignment requires candidate availability Monday through Friday, approximately 40 hours per week, hours 8:30 a.m. - 5:00 p.m.

 



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