The Desktop Analyst is a designated point of contact for many departmental customers and will provide analysis, support and maintenance of desktop computing environment, applications, hardware and related technologies utilized in these departments. The Desktop Analyst will optimize IT performance, analyze and resolve issues, incidents, and problems in a timely and accurate manner; provide end-user assistance where required; and perform on-site equipment maintenance and repair services as needed. The Desktop Analyst will also be involved in equipment receipt, deployment, and inventory.
The required qualifications are as follows:
A valid driver's license with a safe and acceptable driving record; and either A or B below:
*Candidates must pass a criminal background check and obtain a Wayne County Jails security clearance from the Wayne County Sheriff's Department.
*COMPTIA A+ is preferred.