Front Desk Coordinator & Office Administrator

About Global Information Technology

Founded in 1999, Global Information Technology (Global IT) is a leading provider of professional IT training, workforce development, and consulting services. Our mission is to empower individuals with the skills, certifications, and confidence needed to build successful careers in technology. We take pride in our dedicated team, student-centered culture, and commitment to excellence. For more information, visit: www.global-itech.com.

Position Overview

Global IT is seeking a friendly, organized, and detail-oriented Front Desk Coordinator & Office Administrator to join our team immediately. This position is ideal for someone who enjoys working with people, coordinating daily office activities, and creating a positive first impression for students, visitors, and business partners.

Location: Southfield, Michigan
Schedule: 32–40 Hours per Week (Based on Eligibility)

Benefits

We value our employees and offer a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan after one year of successful employment
• Paid Major Holidays
• Professional, friendly, and team-oriented work environment
• Opportunities for growth and development

Key Responsibilities

• Serve as the first point of contact for visitors, students, and callers with professionalism and courtesy.
• Answer and direct incoming phone calls and schedule appointments.
• Respond to emails and general inquiries in a timely manner.
• Maintain office calendars, appointments, and meeting schedules.
• Assist prospective students with information, registration paperwork, and course-related inquiries.
• Perform data entry and maintain accurate digital and paper filing systems.
• Support daily office operations and administrative activities.
• Handle confidential information with discretion and professionalism.
• Ensure records are maintained accurately and in compliance with company policies.
• Provide exceptional customer service to students, clients, and staff.

Qualifications

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum of 2 years of receptionist, office administration, or customer service experience.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize tasks, multitask, and work independently.
• Proficiency in Microsoft Word, Excel, Outlook, and general office software.
• Strong attention to detail and problem-solving skills.
• Professional appearance and positive attitude.
• Ability to maintain confidentiality and handle sensitive information responsibly.

Preferred Soft Skills

• Customer-focused mindset
• Hospitality and professionalism
• Adaptability and flexibility
• Patience and attention to detail
• Strong interpersonal and communication skills
• Dependability and team-oriented attitude

Employment Requirements

Final employment is subject to the successful completion of Background Check and Drug Screening

Work Authorization: Applicants must be legally authorized to work in the United States.

Work Location

Global Information Technology
26700 Lahser Road, Suite 350
Southfield, MI 48076

Apply Today

If you are a motivated professional who enjoys helping people and thrives in a fast-paced office environment, we would love to hear from you.

Please send your updated resume to: jobs@global-itech.com.