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ServiceNow Architect - Southfield, MI

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Company Name:Global Information Technology
Location:Southfield, MI
Employment Type:Full Time
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Job Title: ServiceNow Architect
Job Location: Remote
Job Type: Full Time

Job Description:
  • Service now Implementation Specialist & Admin
  • Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional) )
  • Responsible for all scripting changes including Client Scripts, Business Rules, Script Includes, and UI Actions, UI Macro, UI Pages, Sites. Create a consistent and easy to read format for all scripts that includes comments explaining the functionality. Server-side scripts utilising the most efficient GlideRecord methods to reduce overall processing time.
  • Development/Customization and Administration of Service Now Core Modules, Incident, Change, Service Catalog, Idea, Demand, Project Portfolio management, Content Management System.
  • Work extensively on external integrations using Direct Web services over SOAP and REST
  • Creation of design documents ,test cases & Unit testing
  • Java Scripting knowledge and hands on experience on it.
  • Hands-on with ITIL Process implementation.
  • Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
  • Hands-on design, development and deployment experience with the Service-now platform.

Technical Skills:

  • Creation of script based Assignment and Approval rule.
  • Creation of Business Rule, UI Action by using Glide script.
  • Web Service Integration
  • User Interface Level Integration
  • MID Server Integration
  • Integration with tools, applications and systems
  • Mobility and related integration
  • AngularJS, Node.js and Bootstrap
  • Use of Import Sets for data loading from external file or database to the
  • Creation of custom related list.
  • Knowledge of ITIL V3 processes

Interested candidates can send their updated resumes at

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