the candidate must be in Colorado and able to work a hybrid schedule
2+ years of experience in technical support, telephony, Network Operations Center or a similar work environment required
Experience with troubleshooting trunk groups (such as SIP, ISUP, PRI, CAS, etc.) and performing call traces
Understanding of SIP signaling protocols, ladders and error messages
General understanding of the OSI model
Hands on troubleshooting of BGP and routing decisions
Ability to navigate Cisco CLI
SONUS troubleshooting experience preferred, but not required
Benefits & Compensation, we offer a comprehensive benefits package that includes what you'd expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts)
If interested please send your resume to jobs@global-itech.com
