· Analyze customer inquiries, technical drawings, and specifications related to A&D heat exchangers to develop detailed and accurate quotes.

· Collaborate with engineering, manufacturing, and sales teams to gather necessary data, including material costs, labor estimates, and production timelines.

· Prepare and present comprehensive quotations, ensuring alignment with customer needs and company pricing policies.

· Maintain up-to-date knowledge of industry standards, materials, and manufacturing processes specific to heat exchanger products for aerospace and defense applications.

· Respond to customer follow-up questions and revise quotes as needed to secure orders.

· Utilize ERP/CRM systems to track quote status, document customer interactions, and generate reports as required.

· Ensure all quotes meet quality, compliance, and regulatory requirements for the A&D sector.

· Assist in identifying opportunities for cost optimization and value-added solutions during the quoting process.

· Bachelor's degree in Business, Engineering, or a related field (or equivalent experience).

· 2+ years of experience in a quoting, sales support, or technical customer service role, preferably in manufacturing or thermal management industries.

· Familiarity with aerospace and defense industry standards and requirements is a plus.

· Strong analytical skills with the ability to interpret technical drawings, specifications, and Bills of Materials (BOMs).

· Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with ERP/CRM software (e.g., Oracle, Salesforce, or similar).

· Detail-oriented and organized, with the ability to manage multiple quotes and deadlines simultaneously.

· Team player with a proactive approach to problem-solving and collaboration.

· Knowledge of heat exchanger design, materials, and manufacturing processes.

· Experience working with A&D clients or within a regulated industry.

· Ability to adapt to changing priorities in a fast-paced environment.